Privacy policy
Privacy policy
Effective date: [2025/08/20]
1. Who are we?
Pronshop Pte. Ltd. (hereinafter referred to as "Pronshop", "we" or "this website") is responsible for operating Pronshop.com and its subdomains, providing online mall services for third-party merchants to enter to users worldwide.
2. The types of information collected
• Account information: Name, email, phone number, mailing address, login credentials.
• Transaction information: Order, payment, refund, logistics tracking number.
• Technical information: IP, device identifier, browser type, Cookie ID, log file.
• Marketing preferences: Subscription status, open rate, click record.
3. Source of information
Users directly provide, automatically collect, and third-party partners (payment institutions, logistics providers, marketing service providers).
4. Purpose of use
Transaction completion, fraud prevention, compliance, customer support, personalized recommendation, marketing (with consent).
5. Sharing and Disclosure
Shared only in the following scenarios: user consent, contract performance, compliance with laws, mergers and acquisitions/asset transfer, and anonymized statistical data.
6. International transmission
Data may be stored in Singapore, the European Union, the United States or other data centers with the same level of protection. When conducting cross-border transmissions, comply with SCC or other legal mechanisms.
7. User rights
Users may access, correct, delete, restrict or carry their own data at any time, withdraw marketing consent or file a complaint.
8. Data retention
Retained during the account's existence period; After cancellation, delete or anonymize within 90 days, except as required by law.
9. Children's privacy
Not for children under the age of 13 (or higher as stipulated by local law). Delete immediately upon discovery.
10. Policy Update
Major changes will be notified through pop-up Windows, emails or website announcements. By continuing to visit, you are deemed to accept them.